RETURN POLICY
If your jewelry is not quite right for you, all items are returnable within 14 days from the delivery date of the package to receive a full refund. To request a return please email us at [email protected], including items you would like to return/exchange, the order number, and your contact information. Items and packaging must be returned in undamaged jewelry box, and its original condition.
Refunds do not include shipping costs. Return postage must be paid for by the returner.
Restrictions may apply to promotional offers, giveaways, sales and discounts.
Returns are not accepted on custom items
REPAIRS
If you have an WISHING WILLOW Art (WW art ) piece in need of repair, please contact [email protected] and we will assist with your issue.
PLEASE NOTE: You have bought a hand made piece of jewelry. Be gentle to it and take care of it. It will make you happy for a long time if you do not take a shower or a bath while wearing it. Also perfumes and body lotions can cause damage to it.
How to take care of your jewelry see CARING FOR YOUR JEWELRY section.
If your jewelry is not quite right for you, all items are returnable within 14 days from the delivery date of the package to receive a full refund. To request a return please email us at [email protected], including items you would like to return/exchange, the order number, and your contact information. Items and packaging must be returned in undamaged jewelry box, and its original condition.
Refunds do not include shipping costs. Return postage must be paid for by the returner.
Restrictions may apply to promotional offers, giveaways, sales and discounts.
Returns are not accepted on custom items
REPAIRS
If you have an WISHING WILLOW Art (WW art ) piece in need of repair, please contact [email protected] and we will assist with your issue.
PLEASE NOTE: You have bought a hand made piece of jewelry. Be gentle to it and take care of it. It will make you happy for a long time if you do not take a shower or a bath while wearing it. Also perfumes and body lotions can cause damage to it.
How to take care of your jewelry see CARING FOR YOUR JEWELRY section.